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The service is intended for the Clients who have taken a decision to set up a property management company on site or already have one, but do not know how to manage the property efficiently, are not sure the right property management strategy has been chosen, and intend to enhance the quality of services delivered on site.
Setting up Property Management Company on Site
I. The best property management company structure, formulation of facilities and property management policies and procedures, including.
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Recommendations ref. property management company structure. |
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Recommendations ref. separate departments, including engineering-technical department, cleaning service, security service, parking, reception and Help Desk. |
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Recommendations ref. policies and procedures; facilities management rules and instructions to be formulated. |
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Recommendations ref. plans and schedules, job cards, specifications and facilities management standards. |
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Recommendations ref. quality control system. |
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Recommendations ref. Help Desk procedures, including requests recording system, requests execution and reporting. |
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Recommendations ref. SLA Agreements (agreements with subcontractors providing FM works / services). |
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Recommendations ref. Health & Safety procedures, rules, and instructions. |
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Recommendations ref. fire evacuation plans, plans of measures to be taken in case of emergency. |
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Recommendations ref. Tenant Manual and Fit-out Guide. |
All conclusions and recommendations specified by the Consultant are included into a report, which will be issued to the Client.
II. Control over implementation of facilities and property management policies and procedures recommended, including.
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Control that facilities management rules and instructions are being followed. |
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Control that PPM plans and schedules are being followed and service standards are met. |
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Performance appraisal of the existing property management company. |
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Control the work of separate departments, including technical maintenance, cleaning, security, parking, reception & Help Desk. |
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Control the work of Help Desk (Tenants’ requests). |
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Control that Service Charge Budget is being complied with. |
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Control that SLA Agreements are being complied with. |
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Control the work of various infrastructure services. |
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Quality control. Ensure that service quality control is being carried into effect. |
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Control that Health & Safety procedures, instructions, rules are being followed. |
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Control that plans of measures in case of emergency are being brought into effect. |
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Control that Tenant Manual and rules for guests and subcontractors are being followed. |
Do not hesitate to contact us:
Please phone 981-0000, leave your contact details and specialists in property management will call you back to provide comprehensive information on any services you require.
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Contact us:
+7 (812) 363-2222
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